Privacy Policy
We are committed to protecting your privacy and ensuring the security of your personal information. This policy explains how we collect, use, and safeguard your data.
Last Updated: December 6, 2024
Table of Contents
1 Information We Collect
We collect information to provide better services to our users. The types of information we collect include:
Personal Information
- Contact Information: Name, email address, phone number when you contact us
- Account Information: Username, password, and preferences if you create an account
- Communication Data: Messages, feedback, and support requests you send to us
Usage Information
- Conversion Data: Values you input and convert (not stored permanently)
- Usage Patterns: How you interact with our conversion tools
- Device Information: Browser type, operating system, and device specifications
- Log Data: IP address, access times, and pages visited
Important: We do not store your conversion calculations permanently. All conversion data is processed in real-time and not retained in our systems.
2 How We Use Information
We use the collected information for the following purposes:
| Purpose | Data Used | Legal Basis |
|---|---|---|
| Provide conversion services | Usage data, conversion inputs | Legitimate interest |
| Customer support | Contact information, communication data | Contractual necessity |
| Service improvement | Usage patterns, feedback | Legitimate interest |
| Security and fraud prevention | Log data, device information | Legitimate interest |
| Legal compliance | All applicable data | Legal obligation |
Service Enhancement
- Improve accuracy and performance of conversion algorithms
- Develop new features and measurement tools
- Optimize user interface and experience
- Ensure compatibility across different devices and browsers
3 Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share information only in the following limited circumstances:
Service Providers
- Cloud Infrastructure: Hosting and data processing services
- Analytics Services: Website performance and usage analytics
- Support Tools: Customer service and communication platforms
Legal Requirements
- When required by law or legal process
- To protect our rights, property, or safety
- To protect the rights, property, or safety of our users
- In connection with a merger, acquisition, or sale of assets
Third-Party Commitment: All service providers are contractually bound to protect your information and use it only for specified purposes.
4 Data Security
We implement comprehensive security measures to protect your information:
Technical Safeguards
- Encryption: All data transmission uses SSL/TLS encryption
- Secure Storage: Data at rest is encrypted using industry-standard methods
- Access Controls: Strict authentication and authorization protocols
- Regular Audits: Periodic security assessments and vulnerability testing
Operational Security
- Limited access to personal data on a need-to-know basis
- Employee training on data protection and privacy practices
- Incident response procedures for potential security breaches
- Regular backup and disaster recovery procedures
While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but continuously work to enhance our protective measures.
5 Your Rights
You have several rights regarding your personal information:
Access and Control
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information (subject to legal requirements)
- Portability: Request transfer of your data to another service provider
Processing Rights
- Restriction: Request limitation of processing in certain circumstances
- Objection: Object to processing based on legitimate interests
- Withdrawal: Withdraw consent for processing (where applicable)
To exercise these rights, please contact us at privacy@distanceconverter.pro. We will respond to your request within 30 days.
6 Cookies & Tracking
We use cookies and similar technologies to enhance your experience:
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential | Basic website functionality | Session |
| Preferences | Remember your settings | 1 year |
| Analytics | Usage statistics and performance | 2 years |
| Security | Fraud prevention and security | Session |
Managing Cookies
You can control cookies through your browser settings. However, disabling certain cookies may affect website functionality. Most browsers allow you to:
- View and delete cookies
- Block cookies from specific sites
- Block third-party cookies
- Clear all cookies when closing the browser
7 Data Retention
We retain personal information only as long as necessary for the purposes outlined in this policy:
Retention Periods
- Conversion Data: Not stored (processed in real-time only)
- Contact Information: 3 years after last contact
- Support Records: 5 years for quality assurance
- Usage Analytics: 2 years in aggregated form
- Legal Records: As required by applicable law
Deletion Process
When retention periods expire, we securely delete or anonymize personal information. Deletion includes:
- Removal from active databases
- Deletion from backup systems
- Secure destruction of physical records
- Notification to relevant service providers
8 Policy Changes
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements.
Notification Process
- Material Changes: 30-day advance notice via email
- Minor Updates: Posted on our website with updated date
- Legal Changes: Immediate implementation with notification
Your Options
When we make material changes, you may:
- Continue using our services under the new policy
- Contact us with questions or concerns
- Exercise your rights to modify or delete your information
- Discontinue use of our services
Continued Use: Your continued use of our services after policy changes constitutes acceptance of the updated terms.